370 Queens Avenue, London, Ontario
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INVESTMENT

Transparent Pricing

Providing professional, compassionate support with clear and straightforward pricing policies.

Individual Session

$160 / 50 min

One-on-one therapy sessions focused on your personal goals, healing, and personal growth.

  • In-person or Virtual
  • Personalised treatment plan
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MOST COMMON

Couples Session

$180 / 50 min

Joint sessions designed to improve communication, resolve conflicts, and strengthen your relationship.

  • Emotionally Focused Therapy
  • Conflict resolution tools
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Family Session

$180 / 50 min

Therapeutic support for families seeking to improve communication, resolve dynamics, and find harmony.

  • Family dynamics mapping
  • Safe structured environment
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Free 15-Minute Consultation

Not sure where to start? Book a free phone consultation to discuss your needs and see if we're a good fit. No commitment required.

Book Free Consultation

Insurance Coverage

Direct billing for most major health insurance such as Manulife, Canada Life, TELUS Health, Equitable Life of Canada and many more.

Services may be covered by your health insurance or employee benefit plan. I provide detailed digital receipts for reimbursement through your insurance provider.

Employee Assistance Programs (EAPs) and Health Spending Accounts also cover therapy provided by a Registered Social Worker.

Social Work services are considered eligible health expenses and may be claimed on your personal income tax return.

Payment & Policies

Accepted Methods Credit Card, e-Transfer
Payment Due At time of session
Cancellation Notice 48 hours
Late Cancellation Fee Full session rate

You can cancel or reschedule appointments via the Jane app or send an email to
esther@esthermensahcounselling.com

Appointment Options

In-Person Sessions

In-person sessions are offered at 370 Queens Ave, London, Ontario.

View Location Details

Virtual / Online Sessions

Virtual / Online sessions are offered across Ontario using a secure HIPAA-compliant

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Common Questions

Frequently Asked Questions

No referral is needed. You can book directly through our website or by calling the office.
The duration varies based on your needs and goals. Some clients see improvement in 6-8 sessions, while others benefit from longer-term support. We'll discuss this during your consultation.
Research shows that virtual therapy is equally effective for most concerns. It also offers greater flexibility and accessibility, especially for those across Ontario.
Please provide at least 48 hours notice for cancellations. Late cancellations or no-shows will be charged the full session rate.
I provide detailed receipts that you can submit to your insurance provider for reimbursement. Please check with your provider to ensure they cover "Registered Social Workers".